Ten years ago, a slick new chat app called Slack was announced. It was exactly what my startup needed at the time — a chat tool that didn’t suck.
Fast forward to today. Slack has essentially the same features. You send messages. You search channels. You communicate with your team. But not everything is like it used to be.
Sometimes, notifications don’t work. Other times, I’ll get stale indicators of unread messages. Occasionally, messages disappear when I use Slack on my phone.
What happened? It doesn’t do anything differently, but now it works like shit.
Building a software company and scaling it is… hard. It’s a struggle to keep your product working like it used to, especially if it gets bloated with complex features.
Make something scalable that solves a big problem. It should be simple, but it won’t be easy.